Novel Coronavirus (COVID-19) update

Ostomy Association of Melbourne is receiving a lot of enquiries about the impact this virus may have on product availability.
All the major ostomy suppliers in Australia assure us that supply of products to associations will continue as normal.

To protect our staff and volunteers from unnecessary face to face contact the distribution centre is now closed to the public. For the duration of this health crisis we request that members have their ostomy supplies delivered rather than picking them up from Burwood.

If attending the premises, it is essential for you to be aware that you will not have direct contact with our staff. You will need to remain outside the building and to observe the social distancing protocols we have in place. You may experience a wait if you insist on attending the premises as our reception staff have been seconded to other areas while reception is closed. Your patience is appreciated.

All our staff and volunteers are working very hard to keep our dispatch rate up to our usual high standard and, with the exception of the building being closed, we anticipate "business as usual" at OAM.

Our mission

To maximise our contribution to the wellbeing of members by providing the highest level of service through cost effective and innovative management and confidence through an appropriate level of professional care and assistance.
Learn more about us

Important dates

The distribution centre will close at noon on the last business day of June for stocktake.

Christmas holiday closure: Wednesday the 23rd of December 2020 to Tuesday the 5th of January 2021


President's letter to members regarding interaction with staff and volunteers

Letter to Members
2019 Financial Report
Notice of AGM

Contact us

Office and Distribution Centre Address

Ostomy Association of Melbourne Inc
Unit 14
25-37 Huntingdale Rd
Burwood VIC 3125

Please note - we do not accept phone orders

Tel : (03) 9888 8523
Fax : (03) 9888 8094
E-mail :

Opening Hours

For the duration of the corona virus COVID-19 health crisis the distribution centre is closed to the public. We are still distributing ostomy supplies but to protect our staff and volunteers from unnecessary face to face contact we request all members have their ostomy supplies delivered by post.

While social distancing measures are in place our phone lines are manned from 9am to 3pm Monday to Friday, excluding public holidays.

In addition we close for stocktake from midday on Tuesday the 30th June and will be closed for Christmas from Wednesday the 23rd of December to Tuesday the 5th of January 2021.