Novel Coronavirus (COVID-19) update

Ostomy Association of Melbourne is receiving a lot of enquiries about the impact this virus may have on product availability.
All the major ostomy suppliers in Australia assure us that supply of products to associations will continue as normal.

To protect our staff and volunteers from unnecessary face to face contact, the distribution centre is now closed to the public. For the duration of this health crisis we request that members have their ostomy supplies delivered whenever possible. Limited contactless pickup service is available for those unable to have their orders delivered..

If attending the premises, it is essential for you to be aware that you will not have direct contact with our staff. You will need to remain outside the building and to observe the social distancing protocols we have in place. You may experience a wait if you insist on attending the premises as our reception staff have been seconded to other areas while reception is closed. Your patience is appreciated.

All our staff and volunteers are working very hard to keep our dispatch rate up to our usual high standard and, with the exception of the building being closed, we anticipate "business as usual" at OAM.